ACCOUNT MANAGER – MIDDLE EAST
JOB DESCRIPTION
JATO are on a mission.
The market in which we operate has been going through some significant change and will continue to transform over the coming years. The way we buy and sell cars is fundamentally different today than it was just a few years ago. The way we use cars, and other forms of transport, will change radically in the next decade – autonomous vehicles, electrification, Mobility as a Service (MaaS).
At JATO, we are passionate about our client’s success, helping them to make wise, data-driven business decisions. Our clients’ success is at the heart of everything we do.
Our clients, suppliers, service providers and our teams work together as the “JATO Family” to deliver innovative solutions that answer our clients’ key business questions.
Our solutions serve as a catalyst for growth and profitability for our clients in the mobility marketplace. OEMs, Leasing/rental providers, Insurers or Digital Marketing/Retailers see us as the one essential global partner delivering solutions, at speed, to meet their needs to power their future decisions. To maintain that position, we must constantly strive to be at the forefront of developments in the market and be so close to our clients that we know what they need to be successful.
Our success, and our clients’ success, can only be achieved through our talented team of people working together around the world, combining their passion and expertise to deliver innovative Solutions as a Service to our clients.
If this sounds appealing to you, read on!
|
|
Position Purpose |
The Account Manager is responsible for developing and managing relationships with existing customers and prospects with a view to delivering sustainable revenue growth and achievement against target. Driving customer satisfaction and engagement are key to this role, therefore it is essential that you are able to deliver a best-in-class customer experience whilst achieving and exceeding sales and profitability targets. The ideal candidate should have a proven track record of selling to senior stakeholders in a B2B environment. The candidate must be solution-focussed with the ability to understand client needs and goals and provide solutions and services that meet their needs. Experience within the region, particularly KSA and a working knowledge of the Automotive sector across the Middle East is preferred.
|
Main Responsibilities
|
To manage designated accounts with focus on:
Candidates should be self-motivated, self-disciplined, and able to work with a high level of trustworthiness and minimal supervision. Occasional travel will be required, including occasional nights away from home.
|
Knowledge, Skills and Experience Required
|
High Visibility KEY Performance Indicators
|
|
||
Client Centricity |
Believes that the client is at the centre of all our efforts. Constantly focuses their energy on creating a positive experience at every stage of the client journey, to maximize service and solutions offering and to build long-lasting business partnerships. Bases operational decisions on Client and business needs. |
√√√ |
Agility |
Understands that the internal and external world is constantly changing, and continually strives to master own ability to learn, adapt and apply self to the changing environment without losing momentum or focus on the end goal. |
√√√ |
Ownership |
Seeks and takes responsibility for work issues and own self-development. Believes they have the power to make things happen. |
√√ |
Continuous Improvement |
Constantly believes there is a better way and actively encourages self and others to seek and implement improvement across processes, systems and themselves |
√√ |
Commercial Awareness |
Appreciation of JATO commercial priorities operating within this framework, combined with a strong sense of clients’ business priorities |
√√√ |
Management Skills |
Motivates, inspires and supports team to achieve shared goals coupled with belief that motivation and moral of team are critical. Also knows when to take control of situations and issue clear instructions and requirements. |
|
Leadership |
Develops direction and vision while aligning, motivating and inspiring people to achieve operational excellence. |
|
Technical skills |
Microsoft Dynamics CRM (or similar, as an example Salesforce) Microsoft Office Suite - Word, Excel, PowerPoint, OneNote, Outlook
|
√√√ |
All Rights Reserved © JATO Dynamics Ltd |
|
1 |