Job Description
We are looking for a Call Center / Sales Agent for a leading Beauty and Aesthetics Clinic based in Dubai.
Location – Dubai, UAE
Salary – 8,000 – 10,000AED/ month + commissions
Requirements:
- Minimum 2 years experience in call center, sales, or client coordination, preferably in a beauty, aesthetics, or wellness setting
- Strong communication skills in English (Arabic is a plus)
- Confident in handling client objections and converting leads into sales
- Familiar with social media platforms and WhatsApp Business for client interaction
- Proficient in using booking software
- Highly organized, target-driven, and customer-focused
Key Responsibilities:
- Respond promptly and professionally to inquiries via phone, WhatsApp, and Instagram
- Follow up with leads and guide clients through treatment options and promotions
- Convert inquiries into confirmed bookings and consultations
- Maintain a clear understanding of all clinic services, procedures, and pricing
- Update Booking system with accurate lead and client information
- Achieve and exceed daily/weekly sales targets and KPIs
- Coordinate with the front desk and Therapist to ensure seamless client experience
- Report daily lead and conversion updates to management
About the Role:
We are looking for a confident and enthusiastic Call Center / Sales Agent who has a strong background in sales and customer service and will be responsible for handling inbound and outbound leads via phone calls, WhatsApp, and Instagram.
You will play a key role in converting leads into bookings, providing information about our treatments and services, and ensuring a high standard of customer experience.