Job title: Call Center / Sales Agent
Job type: Permanent
Emp type: Full-time
Location: Dubai, UAE
Job published: 2025-07-04
Job ID: 38064
Contact name: Hannah Casserley
Contact email: hannah@pinkcamel.ae

Job Description

We are looking for a Call Center / Sales Agent for a leading Beauty and Aesthetics Clinic based in Dubai.

 

Location – Dubai, UAE

Salary 8,000 – 10,000AED/ month + commissions

 

Requirements:

  • Minimum 2 years experience in call center, sales, or client coordination, preferably in a beauty, aesthetics, or wellness setting
  • Strong communication skills in English (Arabic is a plus)
  • Confident in handling client objections and converting leads into sales
  • Familiar with social media platforms and WhatsApp Business for client interaction
  • Proficient in using booking software
  • Highly organized, target-driven, and customer-focused

Key Responsibilities:

  • Respond promptly and professionally to inquiries via phone, WhatsApp, and Instagram
  • Follow up with leads and guide clients through treatment options and promotions
  • Convert inquiries into confirmed bookings and consultations
  • Maintain a clear understanding of all clinic services, procedures, and pricing
  • Update Booking system with accurate lead and client information
  • Achieve and exceed daily/weekly sales targets and KPIs
  • Coordinate with the front desk and Therapist to ensure seamless client experience
  • Report daily lead and conversion updates to management

About the Role:

 

We are looking for a confident and enthusiastic Call Center / Sales Agent who has a strong background in sales and customer service and will be responsible for handling inbound and outbound leads via phone calls, WhatsApp, and Instagram.

You will play a key role in converting leads into bookings, providing information about our treatments and services, and ensuring a high standard of customer experience.