We are looking for an International B2B Sales Executive for an Educational Toy Company.

Location – Remote

Salary – Depending on Experience

Requirements:

• Candidates must have vast working experience with relevant working relationships and connections within the toys and/or educational learning toys industries.
• Candidates must speak proficient Arabic & English.
• To deeply understand the culture, religion and need for Islamic Educational Toys.

Key Responsibilities:

• Develop and execute sales strategies in designated markets.
• Identify new business opportunities.
• Manage international client relationships.
• On-going sales activities like: Cold calling, virtual meetings, and international travel.
• Prepare proposals to potential B2B channels and negotiate commercial terms.
• PO (Purchase order) to POD (Proof of delivery) oversight.
• After-sales support.

About the Role:

We are seeking a motivated Sales Professional to drive international growth for our Islamic educational toys. In this fully remote role, you will develop sales strategies, build new partnerships, manage global clients, and support the full sales cycle from prospecting to after-sales.

We are looking for a Field Marketing Manager for a Global Digital Reality Solutions Company based in KSA.

Location – South Africa

Salary – Depending on Experience

Qualifications:

• Bachelor’s or master’s degree in marketing or a related field.
• Certifications in marketing or event management are preferred.
• 3-5 years of experience in field marketing, demand generation, or similar role.
• Experience in working with distribution partners and managing partner relationships.
• Experience with organising and facilitating customer-facing events.
• Highly proficient written and spoken English language skills.
• Familiarity with the construction industry is preferred.

Key Skills:

• Strong understanding of local marketing strategies and event planning.
• Broad digital marketing knowledge.
• Proficiency in using CRM (Salesforce) and marketing automation (Pardot) tools.
• Excellent organisational and project management skills.
• Strong interpersonal and communication skills with the ability to build and maintain relationships.
• Customer-focused mindset with a proactive and results-driven approach.
• Collaborative team player with the ability to work across departments and functions.
• Excellent attention to detail and the ability to manage multiple tasks simultaneously.

Key Responsibilities:

• Customer engagement & lead generation: Build strong relationships with customers through direct engagement, driving lead generation and boosting sales.
• Local marketing activities: Take ownership of field promotions, events, and collaborations with distribution partners to grow our presence across Africa
• Brand building: Contribute to enhancing our brand visibility and nurturing customer relationships.
• Event management: Organise and support local events, ensuring seamless execution in collaboration with the demand generation team. Capture and upload leads into Pardot/Salesforce to maximise impact.
• Content localisation: Translate (where applicable), proofread, and adapt marketing assets to suit the local market, ensuring relevance and effectiveness.
• Data coordination: Support segmentation projects and manage the use of local data to target the right audience effectively.
• Collaboration: Work closely with local inside sales teams, field sales teams, and distribution partners to align efforts and maximise results.
• Sponsorship & exhibitions: Evaluate potential sponsorship and exhibition opportunities at local events and conferences, providing feedback to guide strategic decisions.
• Resource planning: Plan and coordinate locations, materials, staffing, and other resources for field marketing initiatives.
• Distribution marketing enablement: Work with regional distribution partners to monitor and improve their marketing activity.
• Digital marketing: Conduct email marketing activities, along with paid/organic social media campaigns to drive awareness and develop sales leads.
• Team management: Manage a small marketing team to ensure they deliver to their potential

About the Role:

As a Field Marketing Specialist, you’ll drive the company’s local presence across Southern Africa by creating meaningful customer engagement and delivering impactful, on-the-ground marketing initiatives. You’ll manage field promotions, events, sponsorships, and collaborations with distribution partners while ensuring our brand messaging is adapted and relevant for the regional market. This role is perfect for someone hands-on, customer-focused, and eager to build strong relationships while bringing creative marketing ideas to life.

We are looking for a Senior QA/QC Engineer for a government affiliated entity based in the UAE.

Location – Sharjah, UAE

Salary – 16,000 AED/month

Qualifications & Experience:

• Bachelor’s Degree in Civil Engineering, Architecture, or related field.
• 12+ years of experience, with at least 5 years in senior QA/QC roles.
• ISO 9001 Lead Auditor certified.
• Experience in QMS manual development, site audits, and compliance enforcement.
• Strong background in real estate and infrastructure projects in the UAE, with Sharjah authority experience.
• Proficient in QA tools: RCA, CAPA, ITPs, PQPs, SnagR, PlanRadar, BIM 360.

Key Responsibilities:

Job Accountabilities

• Develop and implement the departmental QMS manual and QA/QC procedures in alignment with ISO 9001.
• Conduct internal and external audits across all project stages to ensure compliance and readiness.
• Review and approve PQPs, ITPs, method statements, and QA documentation for project-specific applications
• Lead QA/QC briefings briefings, workshops, and training for contractors, consultants, and internal teams.
• Monitor and analyze NCRs, initiate CAPAs, and verify closure through structured inspections.
• Oversee QC activities including IRs, MIRs, site tests, and documentation compliance.
• Support project handover with final QA documentation reviews, sign-offs, and DLP preparedness.
• Maintain dashboards, KPIs, and executive QA reports, and continuously improve systems based on lessons learned.

Key Performance Indicators

• Number and closure rate of NCRs and CAPAs.
• Audit compliance rate across projects.
• Quality documentation completeness and traceability.
• Reduction in rework or post-handover defects.
• QMS readiness across all live projects.

Winning Behaviors:

• Quality Assurance Leadership and Governance.
• Audit Management and ISO Compliance.
• Root Cause Analysis and Corrective Action.
• QA/QC Systems Development and Enforcement.
• Cross-Functional Communication and Reporting.
• Documentation and Audit Readiness..

About the Role:

We are seeking a Senior QA/QC Engineer to lead the development and enforcement of Shurooq’s Quality Management System (QMS) across all real estate projects. The role ensures compliance with ISO 9001 standards and project-specific QA/QC requirements through audits, training, reporting, and quality oversight from design to post-handover.

We are looking for a Senior HSE Officer for a government affiliated entity based in the UAE.

Location – Sharjah, UAE

Salary – 12,000 AED/month

Qualifications & Experience:

• Bachelor’s degree in Engineering, HSE, Environmental Science, or related.
• 8+ years in construction HSE, preferably on client or consultant side.
• NEBOSH IGC + NEBOSH Diploma (mandatory); EIHS certification preferred.
• Skilled in HIRA, CAPA, ISO 45001 / 14001, OSHA standards.
• Strong reporting and field coordination experience.
• Computer literacy in MS Office and safety reporting tools.

Key Responsibilities:

Job Accountabilities

• Ensure compliance with UAE regulations and international HSE standards across project phases.
• Conduct site inspections, audits, and issue Non-Compliance Reports (NCRs) with follow-up actions.
• Lead incident investigations, implement CAPAs, and report to management.
• Perform hazard identification and risk assessments (HIRA) for high-risk activities.
• Coordinate emergency preparedness, site drills, and response plan updates.
• Review and approve contractor HSE plans, risk assessments, and training protocols.
• Facilitate toolbox talks, inductions, and promote safety culture among site teams.
• Maintain HSE records, incident logs, and submit compliance reports to authorities and management.

Key Performance Indicators

• Number of NCRs closed within required timelines.
• Frequency and effectiveness of site safety audits and inspections.
• Incident rate reduction (TRIR, LTI, etc.).
• Compliance of contractor safety plans and documentation.
• Timeliness and accuracy of HSE reporting and dashboards.

Winning Behaviors:

• Regulatory Knowledge and Risk Management.
• Incident Investigation and CAPA Implementation.
• Contractor Coordination and Safety Monitoring.
• Proactive Communication and Safety Culture Leadership.
• Documentation and Audit Readiness.

About the Role:

We are seeking a Senior HSE Officer to lead and enforce compliance with health, safety, and environmental regulations across all real estate development sites, ensuring that construction activities meet UAE law, international standards (OSHA, ISO 45001, ISO 14001), and internal HSE protocols. The role enhances site safety, manages risks, and supports project delivery by mitigating incidents and ensuring operational readiness.

We are looking for an Infrastructure Project Engineer for a government affiliated entity based in the UAE.

Location – Sharjah, UAE

Salary – 10,000 AED/month

Qualifications & Experience:

• Bachelor’s degree in Civil Engineering.
• 8–10 years of experience in infrastructure projects.
• Familiarity with UAE authority regulations (Sharjah Municipality, SEWA, SRTA).
• Strong technical knowledge of roads, drainage, water, sewer, and utility systems.
• Experience in infrastructure shop drawings, BOQs, and construction execution.
• Proficient in AutoCAD, Civil 3D, and MS Office.
• Knowledge of FIDIC contracts and construction workflows.

Key Responsibilities:

Job Accountabilities

• Review infrastructure design packages and ensure compliance with Sharjah authority standards.
• Supervise execution of works across drainage, sewerage, water, roads, electrical, and telecom networks.
• Coordinate with consultants, contractors, and internal teams to resolve site issues.
• Support submission processes and approvals with Sharjah Municipality, SEWA, SRTA, and others.
• Verify contractor materials, shop drawings, and site execution for compliance with approved specifications.
• Monitor progress, maintain site logs, and prepare engineering reports.
• Participate in testing, commissioning, snagging, and authority inspections.
• Support handover documentation and NOC closure for infrastructure systems.

Key Performance Indicators

• Timeliness of infrastructure execution vs. project milestones.
• Number of NCRs or rework cases due to technical errors.
• Quality of submitted drawings, reports, and authority documents.
• Inspection pass rate and NOC approval timelines.
• Coordination effectiveness across site teams.

Winning Behaviors:

• Infrastructure Construction & Engineering Knowledge.
• Multidisciplinary Site Coordination.
• Quality Assurance and Authority Compliance.
• Problem Solving and Proactive Communication.
• Documentation and Progress Reporting.

About the Role:

We are seeking an Infrastructure Project Engineer to coordinate, supervise, and support the technical delivery of infrastructure works across real estate development projects. The Infrastructure Project Engineer ensures quality, compliance, and timely completion of infrastructure elements including roads, utilities, and networks in accordance with Sharjah authority standards and project specifications.

We are looking for an Authorities’ Liaison Officer for a government affiliated entity based in the UAE.

Location – Sharjah, UAE

Salary – 8,000 AED/month

Qualifications & Experience:

• Bachelor’s Degree or Diploma in Engineering.
• 3–5 years’ experience in liaison roles with Sharjah authorities for real estate projects.
• Fluent in Arabic and English (written and spoken).
• Strong knowledge of UAE codes, Sharjah submission systems, and authority procedures.
• Experience with Municipality, SEWA, Civil Defense, Etisalat, and related bodies.
• Skilled in documentation management and regulatory workflows.

Key Responsibilities:

Job Accountabilities

• Coordinate with authorities (Sharjah Municipality, SEWA, Civil Defense, RTA, etc.) for project-related permits, approvals, and inspections.
• Advise internal teams on local codes, procedures, and regulatory timelines from initiation through completion.
• Track and follow up on authority submissions including building permits, excavation, utility NOCs, and certificates of completion.
• Support design teams in integrating authority feedback and requirements into submissions.
• Facilitate on-site inspections and resolve authority-related construction delays.
• Maintain central documentation and approval logs for all authority interactions.
• Prepare and submit project updates and approval status reports to Project Managers and senior leadership.
• Ensure proper closure and documentation of all authority approvals during handover and post-completion phases.

Key Performance Indicators

• Timeliness of permits and approvals vs. project schedule.
• Number of authority-related issues resolved without delay.
• Accuracy and completeness of authority submission documentation.
• Effectiveness of communication with government stakeholders.
• Up-to-date tracking and reporting of authority processes.

Winning Behaviors:

• Regulatory Knowledge and Authority Navigation.
• Communication and Relationship Management (Arabic/English).
• Documentation and Process Tracking.
• Problem Solving and Resolution Under Pressure.
• Compliance and Attention to Detail.

About the Role:

We are seeking an Authorities’ Liaison Officer to manage all interactions with local Sharjah government entities and regulatory bodies for real estate development projects, ensuring timely acquisition of permits, approvals, and NOCs. The role plays a critical part in maintaining compliance and enabling smooth project execution from initiation to handover.

We are looking for a Manager, Customer Experience & Sales for a Travel company based in Dubai.

Location – Dubai, UAE

Salary – Depending on Experience

Qualifications:

• Proven experience of more than 5 years in a managerial role within the travel, tourism, or high-touch service industry in Dubai.
• Demonstrated track record of managing and coaching a sales team to achieve targets.
• Deep proficiency with CRM software (Zoho CRM experience is highly desirable) and understanding of its role in enabling personalization and efficiency.
• Exceptional leadership, coaching, and mentoring skills.
• A demonstrated passion for travel and a genuine commitment to providing empathetic, high-quality customer service.
• Strong analytical skills for sales reporting and performance improvement planning.
• Excellent communication skills, both written and verbal, are necessary to communicate with international suppliers and high-end corporate clients.
• Knowledge and experience in GDS software applications.

Key Responsibilities:

SERVE: Cultural and Leadership Excellence (The Human Touch)

• Lead by Example: Proactively model the company’s purpose, fostering an office environment where empathy, proactive communication, and quick problem-solving (the "human to turn to") are paramount.
• Sales Coaching & Performance: Directly coach all travel sales agents, guiding their performance from transactional selling to relationship-driven consulting. Ensure all team members understand how their proactive, human-led approach contributes to both revenue growth and the customer’s peace of mind.
• Talent Development: Coach and mentor, all team members to elevate their performance from transactional selling to relationship-driven consulting. Ensure all team members understand how their role contributes to the customer’s peace of mind.
• Recruitment: Recruit and onboard new team members who possess the innate emotional intelligence and drive to embody the "human touch" mission.

GROW: Performance and Commercial Acumen (The Memorable Adventure)

• Corporate Client Growth: Strategically identify, assess payment capability, secure, and manage key corporate accounts. Deliver compelling presentations and ensure the relationship is built on high-touch service and value that encourages client advocacy and further growth.
• CRM as a Relationship Tool: Instil the practice of using the CRM (Zoho) not just for tracking, but as a central repository for personal preferences and historical data to create uniquely memorable, non-standard itineraries.
• Data-Driven Empathy: Actively use CRM performance data (Leads, Deals, conversion rates) to coach agents and identify opportunities for proactive, human-led outreach instead of generic broadcasts.
• Sales Strategy: Develop and lead initiatives to maximize sales and generate new revenue streams, always ensuring these efforts align with delivering best-value, personalized services (e.g., creating fixed-price packages for unique experiences like Umrah, honeymoons, etc.).

CONNECT: Partnership and Operational Flow (Peace of Mind)

• Supplier Relationships: Maintain and nurture effective, reliable relationships with key local and international suppliers. Ensure these partners meet the company’s standard for excellence and reliability, directly guaranteeing the quality of the customer's adventure.
• Product Development: Strategically identify and recommend to the MD the most reliable, best-value suppliers for key destinations, UAE activities and Hotels.
• Internal Communication: Ensure smooth information flow between Sales, Operations, and Marketing.
• Implement a system to rapidly share supplier rate details and product information so consultants can provide immediate, confident answers (preventing the feeling of being "left without a human to turn to").
• Marketing Alignment: Coordinate with the Social Media/Marketing Agent to ensure external advertisements and calendars reflect the promise of personalized service and match the needs of the sales team.

GUIDE: System and Compliance (Operational Integrity)

• Workflow Mastery: Ensure the sales team actively and accurately uses the CRM software by updating all Leads and Deals daily, making customer data reliable and actionable for personalization.
• Reporting & Analysis: Prepare and issue insightful monthly sales reports (agent and product), including analysis and forward-looking sales targets, providing the MD with the necessary intelligence to guide the business.
• Standards: Ensure the team is expertly trained in professional phone and digital communications (WhatsApp) to maintain the highest conversion rates while demonstrating correct etiquette and empathy.
• Compliance: Fully comply with all Company Rules and Procedures to ensure a stable, reliable foundation for the business.

About the Role:

We are seeking a Manager, Customer Experience & Sales who will be the operational backbone and cultural champion for our new purpose. You will be responsible for ensuring our internal systems, processes, and people consistently deliver the promised "personal connection" and "peace of mind." Your success is defined by how effectively you enable our sales consultants to be empathetic, proactive, and immediately responsive human guides for our clients

We are looking for a People Operations Specialist for a Bioinformatics start up powered by AI company based in Dubai.

Location – Dubai, UAE

Salary – 10,000 – 15,000 AED/month

Qualifications & Experience:

• 2–5 years of HR or People Operations experience (UAE experience required).
• Strong understanding of UAE labor law and willingness to self-learn HR norms in new countries.
• Highly organized with strong attention to detail; excellent documentation habits.
• Fast learner who can independently research, adapt, and problem-solve.
• Comfortable navigating ambiguity and building structure where it doesn’t yet exist.
• Excellent communication skills (clear, concise, professional).
• Experience with HR systems/HRIS is an advantage.
• Prior startup experience is a plus.

Key Responsibilities:

HR Operations (UAE & International)

• Manage daily HR operations and employee queries across multiple jurisdictions.
• Maintain organized and accurate employee records, contracts, and documents.
• Prepare employment documentation (letters, contract updates, policy
• acknowledgements, NOCs, etc.).
• Support onboarding and offboarding processes for UAE-based and remote/global hires.
• Research and understand new jurisdictions’ HR practices when the company expands
• into them.
• Coordinate with external partners (law firms, payroll providers, EORs, etc.) as needed.

Payroll & Benefits

• Prepare monthly payroll inputs for UAE and coordinate payroll data for employees/contractors in other countries.
• Track leave balances, attendance records, and entitlements in compliance with UAE law (and equivalent international rules when applicable).
• Assist with benefits administration and insurance coordination.

Compliance & Governance

• Ensure HR processes remain compliant with UAE labor law and maintain a high
• standard of documentation across all countries we operate in.
• Maintain clean internal HR policies and contribute to new SOPs as the company grows.
• Keep personnel files organized, consistent, and audit-ready.

Employee Support & Culture

• Serve as a steady, reliable point of contact for employees.
• Support internal communications and help maintain a positive, transparent workplace
• culture.
• Assist with internal events, announcements, and engagement activities.

Cross-Functional Coordination

• Work closely with PROs, finance, admin, and leadership across entities.
• Support visa applications, renewals, and cancellations, and manage the related paperwork.
• Coordinate with EOR/PEO services for international hires when needed.
• Handle sensitive and confidential information with absolute discretion.

About the Role:

We are seeking for a proactive, resourceful, and highly organized People Operations Specialist to manage the day-to-day HR operations of a growing, multi-jurisdiction company. You’ll support HR processes in the UAE and assist with HR-related matters for employees and contractors in other countries as we expand. This role requires someone who learns fast, figures things out independently, and can navigate unfamiliar HR environments with structure and good judgment.

We are looking for a Corporate Communications Manager for an F&B company based in KSA.

Location – Riyadh, KSA

Salary – 15,555 SAR/month

Qualifications:

Education & Experience

• Bachelor’s degree in Communications, PR, Journalism, Marketing, or related field.
• 4-5 years’ experience in corporate communications, PR, or reputation management.
• Proven ability to lead communication strategies, brand trust initiatives, and CSR programs.
• Strong experience in crisis communication planning and response.
• Experience managing external agencies and working with senior leadership and cross-functional teams.

Technical Skills

• Strong understanding of corporate reputation, Brand Trust, Food Trust, and strategic communications.
• Ability to develop and deliver CSR initiatives and partnerships.
• Solid expertise in issues & crisis management and stakeholder communication.
• Skilled in media relations and managing external stakeholders.
• Ability to track communication impact through reporting and performance metrics.

Leadership & Soft Skills

• Strong leadership abilities with experience coaching and developing teams.
• Excellent written and verbal communication skills.
• Strong judgment, problem-solving, and ability to stay composed under pressure.
• Ability to build relationships and drive internal alignment across departments.

Key Responsibilities:

Strategic Leadership:

• Lead the corporate communications agenda, ensuring alignment with the company’s brand positioning, purpose, and values.
• Act as the key custodian of the company’s public image and reputation.
• Oversee the development and execution of Brand Trust and Food Trust campaigns, ensuring consistency and credibility across all channels.

Corporate Social Responsibility (CSR):

• Lead and implement CSR strategies and initiatives that reinforce the company’s commitment to community engagement and social impact.
• Partner with internal teams and external organizations to identify meaningful CSR opportunities aligned with company values.

Crisis & Issues Management:

• Serve as the primary point of accountability for crisis communication planning and response.
• Develop and maintain the crisis management framework, ensuring readiness, alignment, and timely responses to sensitive issues.
• Advise leadership on reputation risk and stakeholder management during crises.

Team & Agency Leadership:

• Lead, coach, and develop the corporate communications team to deliver excellence in execution.
• Manage external communication agencies providing clear briefs, strategic direction, and performance feedback to ensure delivery of best-in-class work.

Stakeholder Communication:

• Build strong relationships with media, industry bodies, and key external partners to enhance visibility and trust.
• Ensure internal alignment and clear communication across all departments on corporate and reputational matters.

Reporting & Governance:

• Report directly to the Director of Corporate Communications.
• Provide regular updates, performance metrics, and insights on communication outcomes, brand reputation health, and CSR impact.

About the Role:

We are seeking a Corporate Communications Manager to hold overall accountability for leading and executing the company’s corporate communications strategy. This role champions the brand’s trust and reputation through impactful initiatives that strengthen both Brand Trust and Food Trust, while also driving Corporate Social Responsibility (CSR) programs and managing crisis communications with excellence.

We are looking for a Head of Commercial Operations for a Furniture Company based in Dubai.

Location – Dubai, UAE

Salary – 20,000 AED/month

Qualifications:

• Minimum 7–10 years’ experience in commercial operations, logistics, supply chain, or a similar operational leadership role.
• Proven experience managing delivery, collection, procurement, and production workflows across retail, studio, online, and design environments.
• Strong background in vendor management, supplier coordination, pricing, and procurement processes.
• Demonstrated ability to oversee custom product lifecycles—from inquiry to production through to final delivery.
• Experience coordinating cross-functional teams including retail, sales, design, logistics, and operations.
• Ability to manage key client deliveries and high-value projects with premium service levels and attention to detail.
• Strong organisational skills with the ability to manage multiple priorities, deadlines, and moving parts simultaneously.
• Excellent communication, relationship-building, and stakeholder-management skills.
• Proven leadership experience, with the ability to guide, motivate, and collaborate with teams in a dynamic environment.
• Commercially aware, with understanding of margins, costing, and value-driving decisions.
• Strong negotiation and vendor-relationship skills with ability to ensure quality and accountability from suppliers.
• Ability to handle fast-paced environments with composure and calm decision-making.
• Proficient with systems such as Excel, Shopify, and project management tools.

Key Responsibilities:

Deliveries & Collections

• Oversee and streamline all delivery and collection workflows across retail, studio, online, and design divisions.
• Manage key client deliveries, ensuring premium service quality and meticulous attention to detail for complex or high-value projects.
• Coordinate team activities for the collection and delivery of samples for trade clients and production teams.

Custom Product Inquiries & Orders

• Act as the primary point of contact for all internal and external custom product inquiries.
• Liaise with internal teams and external partners to assess feasibility, gather quotations, and finalise pricing.
• Manage the complete lifecycle of custom orders—from concept through production to final delivery—ensuring timelines, quality standards, and budgets are met.
• Oversee procurement of specialised materials, track progress, and communicate updates across relevant departments.

Procurement & Trade Projects

• Source products, finishes, and materials in line with trade project specifications.
• Build and maintain strong vendor relationships (both local and international) to secure consistent quality.
• Prepare supplier costings and quotations for pricing, tendering, and budgeting.
• Oversee supplier workflow—from purchase requisition to delivery—and support finance where needed.

Team Coordination & Operations Support

• Provide leadership and coordination support across sales, design, and operations teams.
• Manage team scheduling for installations, deliveries, and collections to ensure smooth workflow.
• Monitor team performance and maintain essential stock levels.

Product Development & Event Support

• Coordinate team efforts for new product development and brand event launches.
• Oversee supplier timelines, orders, and logistics to support creative and operational requirements.
• Work with design and marketing teams to ensure readiness for showroom activations.

Key Attributes & Skills

• Engaging, approachable, and skilled in communication and relationship building.
• Highly organised and detail-oriented, with strong ability to manage deadlines, priorities, and operational complexity.
• Proactive, solutions-driven, and skilled at anticipating challenges and finding effective solutions.
• Commercially savvy with a strong grasp of margins, costing, and balancing value with quality.
• A collaborative leader who motivates teams and leads by example.
• Strong in negotiation and vendor management with the ability to build productive supplier relationships.
• Calm, composed, and capable of navigating fast-paced operational environments.
• Proficient in Excel, Shopify, and project management tools.

About the Role:

We are seeking for a Head of Commercial Operations who plays a pivotal role in connecting the company’s creative, retail, and logistics functions, ensuring seamless execution from concept to delivery. This role oversees end-to-end commercial operations, including deliveries, collections, procurement, custom product inquiries, supplier coordination, and team operations, while supporting product development and event initiatives. The ideal candidate brings strong organisational skills, proactive solutions-driven thinking, and a people-focused leadership approach. This position requires someone who can manage complex workflows, uphold premium service standards, strengthen vendor relationships, and support cross-functional teams to drive operational excellence in a dynamic creative business.