We are looking for a Service Designer for a Global Consultancy Company based in Dubai on a short-term contract until the 10th of January 2025.

Location – 50% travel to Saudi, will be based in UAE 

Salary – DOE

Qualifications:

• Proficiency in service design and journey mapping
• Experience with stakeholder interviews and insights gathering
• Capability to translate user needs into actionable designs

About the Role:

The Service Designer creates user-centric service blueprints for seamless stakeholder interactions, focusing on customer journeys and essential service design outputs. This role ensures the Digital Hub aligns with both user needs and program goals - it will translate and detail the vision and CJs into more actionable plans.

Pink Camel Recruitment | www.pinkcamel.ae | yalla@pinkcamel.ae

We are looking for a Finance Director for an Aviation company based in Dubai.

Location – Dubai, UAE

Salary – 25,000-35,000 AED/month

Key Responsibilities:

• Monitor the day-to-day financial and accounting operations for the Company, such as bookkeeping, invoicing, treasury, and other applicable finance/accounting functions. 
• Monitoring and projecting of cash flow and regulatory capital position on a regular basis. 
• Responsible for managing and supporting VAT, tax compliance and regulatory reporting, including Economic Substance Regulation, FATCA/CRS obligations, and Transfer Pricing policies, ensuring alignment with regulatory requirements and internal policies for the company and related funds/SPCs. 
• Instruct and oversee external and internal auditors, as applicable to enable Novus companies and funds to comply with their respective finance and tax filings requirements. 
• Coordinate with external and internal auditors as required under applicable laws, rules and regulations. including the oversight and provision of audit services in relation to various SPVs and Funds. 
• The preparation, review and filing of regulatory annual financial statements/reports, as required under applicable laws, rules and regulations. 
• Preparation of management account and annual financial statements of the Company. 
• Preparation of interim and other management reports for senior management and Board. 
• Oversee payroll and other staff remuneration systems. 
• The preparation, review and filing of regulatory annual financial statements/reports, as required under applicable laws, rules and regulations. 
• Other ad hoc finance work as may be required from time to time. 

We are looking for a Partner for an Investment Fund company based in Dubai.

Location – Remote

Salary – DOE

Qualifications:

• Experience: 7-10 years in private equity, venture capital, or a related investment field, with significant exposure to the MENA region.
• Education: Bachelor’s degree in finance, business, economics, or a related field; MBA or equivalent advanced degree preferred.
• Languages: Fluent English is required; French is highly desirable for interfacing with French-speaking markets and partners.
• Skills: Strong financial acumen, analytical skills, and the ability to structure and negotiate complex deals.
• Mindset: Entrepreneurial, results-driven, and a collaborative team player with the capacity to take initiative and manage multiple projects.

Key Responsibilities:

• Deal Sourcing: Identify high-potential investment opportunities within the MENA region, leveraging a strong network and knowledge of the market.
• Due Diligence: Conduct in-depth due diligence, including financial analysis, market assessment, and risk evaluation.
• Investment Strategy: Collaborate on developing and refining investment strategies, with an eye toward both financial returns and strategic value for portfolio companies.
• Portfolio Management: Oversee portfolio companies, providing strategic guidance to drive growth, improve performance, and enhance value creation.
• Relationship Building: Establish and maintain relationships with entrepreneurs, investors, advisors, and other stakeholders across MENA markets.
• Market Insights: Stay informed on market trends and emerging opportunities within the MENA region to support informed decision-making and strategy adaptation.

About the Role:

We are seeking an ambitious and highly skilled Partner with an investment track record to play a critical role in the fund's success. This role is an excellent opportunity for someone currently at a Senior Principal level in private equity, venture capital, or a related field, who is looking to advance their career and take on a leadership role. You will work closely with senior partners and contribute significantly to investment strategy, portfolio management, and deal execution as part of growing and dynamic team.

Pink Camel Recruitment | www.pinkcamel.ae | yalla@pinkcamel.ae

We are looking for a Head of Technical Support for a Global Brokerage based in Dubai.

Location – Remote

Salary – DOE

Qualifications:

• Proven leadership experience in a global technical support or technical operations role.
• Strong understanding of support methodologies and best practices.
• Excellent problem-solving and decision-making skills.
• Strong communication and interpersonal skills.
• Experience with customer relationship management (CRM) and help desk software, specifically Zendesk.
• Technical proficiency in relevant technologies and systems.
• A passion for customer service and a dedication to delivering exceptional support.
• Fluency in multiple languages is preferred

Key Responsibilities:

• Strategic Leadership: Develop and execute a global support strategy aligned with business objectives.
• Global Technical Support Delivery: Establish and maintain a consistent, high-quality support experience across all regions.
• Team Leadership: Build, lead and inspire a culture of customer obsession and excellence within the global technical support team.
• Customer Experience: Drive customer satisfaction and loyalty through exceptional support experiences.
• Operational Excellence: Oversee daily operations, ensuring adherence to SLAs, KPIs, and quality standards
• Process Improvement: Continuously optimize support processes and workflows for efficiency and effectiveness, leveraging tools like Zendesk, Jira, Klaus, and Workforce Management.
• Data-Driven Decision Making: Utilize data and analytics to identify trends, measure performance, and make data-driven decisions to optimize support operations.

• Technology Adoption: Leverage technology to improve support efficiency and customer experience.
• Self-Service: Develop and implement a robust self-service strategy, including utilising our knowledge base and chatbot system while Monitor and analyze self-service usage to identify areas for improvement and optimization.
• Cross-Functional Collaboration: Collaborate closely with Product, Engineering, and other departments to advocate for customer needs and enhance the overall product experience.
• Performance Management: Set and track key performance indicators to measure team and individual performance.

About the Role:

As the Head of Technical Support, you will be responsible for leading and driving our global technical support team to deliver exceptional customer experiences. You will oversee all aspects of technical support, from ticket management and incident resolution to process improvement and team development. Additionally, you will play a crucial role in the construction and delivery of our level 1 self-serve support.

Pink Camel Recruitment | www.pinkcamel.ae | yalla@pinkcamel.ae

We are looking for an Executive Assistant for an Aviation company based in Dubai.

Location – Dubai, UAE

Salary – DOE

Requirements:

• 3+ years of experience in an Executive Assistant role
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and maintain discretion with sensitive information.
• Strong verbal and written communication skills
• Strong presentation skills and adept in MS Productivity tools e.g. MS PowerPoint and MS Excel
• Detail orientated and able to handle multiple priorities and deadlines
• Proficiency in AI and machine learning tools and software
• Flexible and proactive

Key Responsibilities:

• Coordinate and manage complex schedules, ensuring that the Chairman and Co-CEO are well-prepared and informed of upcoming appointments and commitments. Proactively address scheduling conflicts and adjust appointments to optimize time effectively.
• Arrange travel for senior management, including flights, accommodations, visa processing, and detailed itineraries. Manage changes to travel plans and communicate relevant updates to ensure a smooth travel experience.
• Produce, edit, and finalize reports, presentations, and other materials as requested by senior management for both external and internal purposes. Ensure all materials are accurate, polished, and completed within specified deadlines.
• Organize and maintain both physical and electronic filing systems to ensure easy access to documents. Regularly review and update files to maintain accurate records for the office and senior management.
• Support the planning and execution of company events, meetings, and conferences. Handle logistics such as venue bookings, catering arrangements, and AV setup to ensure seamless events for attendees.
• Track and manage expenses for the Co-CEOs. Prepare and submit expense reports, ensuring accuracy and compliance with company policies.
• Provide ad-hoc assistance with day-to-day office operations, including supply ordering, vendor coordination, and supporting special projects as assigned. Proactively identify areas where support is needed and suggest improvements to optimize office processes.

About the Role:

We are seeking a highly organized and proactive Executive Assistant to provide essential support to the Chairman, Co-CEOs, and senior management team. This role involves managing schedules, coordinating travel, liaising with internal and external stakeholders, and providing general administrative support to ensure efficient daily operations.

We are looking for a Marketing Specialist for a Jewellers based in UAE.

Location – Dubai, UAE

Salary – 14,000-16,000 AED/month + bonus

Requirements:

• 2-5 years of relevant experience
• Must have experience with luxury products such as jewellery/watches/fine art etc 
• Experience with 360 marketing (social media, SEO, organising events, collaborations.
• Leadership Skills: Ability to lead and motivate a sales and marketing team, setting clear goals and strategies.
• Strategic Thinker: Capable of developing and executing strategic marketing plans
• Market Analysis: Skill in conducting market research and analysis to identify trends, opportunities, and competitive threats.
• Communication Skills: Excellent verbal and written communication skills for effective messaging to customers and internal teams.
• Digital Marketing Proficiency: Knowledge of digital marketing channels and strategies, including SEO, SEM, social media, and content marketing.
• Customer Focus: Ability to understand customer needs and preferences, ensuring that marketing efforts and sales strategies are customer-centric.

Responsibilities:

• Campaign Development: Support in the development, implementation, tracking, analysis, and optimization of our marketing campaigns across all channels.
• Personalized Customer Engagement: Improve client loyalty and retention, boost customer lifetime value, provide exceptional customer and brand experiences, gather deeper client insights and data, and stimulate brand advocacy and referrals.   
• Event Marketing: Planning and executing product launches and previews, hosting VIP clienteling events for top-tier clients, organizing partner events focused on client acquisition through third-party partnerships, and conducting PR events that host journalists and editors.
• Strategic Partnerships: Forming alliances with key partners to support the brand's marketing and business objectives, collaborating with entities in Hospitality & Lifestyle, People of Influence, World of Luxury, Cultural Institutions, and Wealth Management.
• Influencer Collaborations: Identify and build long-term relationships with influencers, tastemakers, socialites, editors, and influential figures, and leverage these collaborations to effectively promote the brand and reach targeted audiences.
• Traffic Generation: Develop strategies and tactics to get the word out about the company and drive qualified traffic to our front door.
• Strategic Planning: Develop a corporate strategic marketing plan along with the sales team, to optimize the corporate/retail customer touchpoints across the brand’s portfolio.
• Social Media Management: Manage social media activities by developing and executing campaigns to boost brand awareness and engagement, creating engaging and informative content tailored to our audience, and ensuring consistent high-quality posts across all platforms.
• Channel Optimization: Optimize online “owned” channels (social media, website) ensuring effective SEO and SEM programs.
• Content Planning: Create a detailed social media calendar with senior management input for strategic content planning and high-quality production of brand-aligned content across platforms.
• Budget Management: Responsible for planning and budgetary control of all marketing strategies.
• Performance Measurement: Measure and report the performance of all corporate marketing campaigns.
• Trend Analysis: Identify trends and insights and optimize spend and performance based on the insights.

We are looking for a Technical Operations Manager for a coffee brand company based in Dubai.

Location – Dubai, UAE

Salary – 20,000-30,000 AED/month + family benefits

Qualifications:

• Engineering Degree or similar quantitative diploma
• 5-7 years in the relevant field of technology preferably the vending and coffee industry

Required Skills:

• Expertise in Language.
• Proficiency in computer
• Management skills
• Leadership skills
• Interpersonal skills
• Communication Skills
• Business Acumen
• Transparency
• Analytical skills
• Motivational Skills
• Budgeting skills
• Negotiation Skills
• Customer Oriented

Key Responsibilities:

• The Technical Operations Manager will be responsible for analyzing technical data, implementing efficient processes, identifying trends, and implementing strategies to maximize profitability.
• Implement B2B vending technical strategy & growth plans in line with business strategy.
• Plan, develop and collaborate with Executive team for strategic and performance measurement processes.
• Provide technical inputs for business development activities. Assist in preparing technical quote and installation & maintenance plan and cost for the project, when required.
• Determine goods and services to be sold in vending and set prices, based on forecasts of customer demand.
• Direct and coordinate activities of businesses or departments concerned with the pricing, sales or distribution of products.
• Manage the inventory and the spare parts efficiently to attend to the aftersales service efficiently.
• Responsible for preparing routing for the technical team daily to insure cost effective after sales service.
• Manage the telemetry system, create new customer accounts and monitor machines performance.
• Review sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
• Supervise and coordinate all operational activities involving vending & micro-market.
• Plan, prepare and present weekly, monthly, and annual reports as directed.
• Meet with stakeholders to ensure timely deliverables and coordination of activities.
• Establish and implement departmental policies, goals, objectives and procedures, conferring with organizational officials and staff members as necessary.
• Promote internal and external relationship building with employees, vendors and contractors based on organization’s mission and vision.
• Promote employee and vendor satisfaction and retention.

We are looking for a General Manager for a FinTech start-up in Riyadh. 

Location – Riyadh, KSA

Salary – DOE

Requirements:

• Super-driven, with a 'do whatever it takes' attitude
• Relentlessly resourceful, fast learner with a grit and hustle mindset
• Hands-on and eagerness to implement operational strategies and plans
• A serious degree of customer obsession to truly solve a problem for our customers.
• Data-driven mentality and analytical thinker
• Fluent in Arabic (read, write and speak)
• Experience of working in KSA

Key Responsibilities:

• Your overall mission will be to oversee and manage our operations in KSA with a strong focus on formulating and executing strategies to drive growth
• You will be responsible for driving business growth, ensuring operational efficiency, and maintaining strong relationships with key stakeholders including clients, regulators, partners and technology vendors
• You will be the primary point of contact for all things KSA

About the Role:

We are looking for a General Manager to lead the company based in Riyadh, KSA, who will act as the default CEO for Saudi operations. The role will require working directly with the Founders and being at the forefront of a rocket ship.

We are looking for a Finance Control Manager for a Global FMCG company based in UAE.

Location – Dubai (hybrid working model 2 days in office)

Salary – 30,000 - 35,000 AED per month + annual bonus + education allowance + additional benefits

Requirements:

• Accounting Degree and/or equivalent with a certification
• Computer literacy (advance Excel skills), competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
• 7-9 years’ experience in accounting and reporting
• Experience in an international company OR a Big 4 audit firm is preferred
• Experience of managing a team
• Strong relationship building, collaboration and development skills
• Self-motivated, reliable and accountable individual with strong prioritization and time management skills
• Presentation of financial reports to Senior Management
• Ability to manage deadlines well and handle a dynamic fast paced work environment
• A team player with integrity and a sound work ethic
• Strong IT skills, specifically MS Excel and exposure to an ERP preferably JD Edwards

Job Functions:

• Ensure accurate and timely monthly reporting
• Internal P&L presentation to the CFO and FC on monthly basis
• Quarterly reporting of Controllers deck & MD&A to Group Controller
• Review of AR aging/AFDA and managing collections with Franchisee on critical payments
• Review of Balance Sheet items and ensuring balances are accurate and current
• Liaising with statutory auditors and internal auditors
• Review of annual audited financial statements
• Managing tax related queries from the Franchisee
• Managing VAT filing & refund for all companies
• Managing ESR returns & TRC applications
• Managing tax filing in jurisdiction where the company must file tax returns (Kuwait & Pakistan)
• Preparation of complex accounting entries & shared allocation for the company
• Budgeting, forecasting and other Group reporting requirements.
• Provision of finance advise and technical support to key stakeholders
• Guiding the direct reports on any accounting related queries
• Developing direct reports for next level
• Payment review & approval in banks
• Responsible for the annual company insurance renewals (Property all risk, Workers compensation)
• Actively contribute to the overall team objective of continuous process improvement to achieve efficiencies within the team, support better management reporting, information flow and business planning
• Any other tasks assigned by the CFO/FC or request from Group Control from time to time not covered above