We are looking for an Operations Senior Manager for a fast-growing eCommerce Logistics company based in Dubai.

Location – Dubai, UAE

Salary – 25,000-27,000 AED/month

Requirements:

• Bachelor's degree in business, logistics, supply chain management, or a related field. A Masters degree is desirable.
• 5+ years of experience in operations, client services, or project coordination, preferably in the logistics or e-commerce industry. Direct experience in fulfillment is a strong plus.
• MS Excel / Google Sheets wizard - this is an analytical role and you should be able to make decisions based on data
• Strong understanding of supply chain processes and logistics operations.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Ability to manage multiple tasks simultaneously and prioritise workload effectively.
• Technical proficiency with basic integration tools (APIs) and systems is a plus.
• Willingness to learn and grow within a fast-paced startup environment.
• You thrive in a fast-paced startup and are able to work in a high pressure environment
• Positive and proactive nature, ready to get things done
• Entrepreneurial mindset, independent thinker who is not afraid to get their hands dirty, try new things, solve problems and move fast
• Excellent leadership skills with a passion for building and managing a high performing team
• Passion for developing relationships and finding creative solutions to match the needs of multiple stakeholders
• Obsessed with maintaining highest quality standards
• Takes pride in their work and developing a professional reputation in the market
• Commercially minded, entrepreneurial self-starter with a strong ability to spot new opportunities
• Ability to manage multiple projects while prioritising workload
• Super tech-savvy and has a good understanding of digital product development

Key responsibilities:

1. Building a high performing team and coordinating across departments:

• • • Own business plan of fulfillment business unit coordinating with sales for the growth part
    • Partner with sales team to support new client acquisition
    • Work with product team to influence roadmap based on operational needs
    • Hire, mentor and train team members on operational best practices
    • Facilitate communication between different departments and external partners
    • Coordinate with customer support to resolve client issues

1. Strategy and planning:

• • • Develop and execute the long-term fulfillment operations strategy aligned with company goals
    • Identify and evaluate new fulfillment partners and markets for business expansion
    • Design contingency plans for peak seasons and potential operational disruptions

1. Partner Facility Coordination:

• • • Build and maintain strong relationships with fulfillment facility partners
    • Conduct regular performance reviews with facility partners
    • Negotiate and manage service level agreements (SLAs)
    • Coordinate capacity planning with facilities to handle volume fluctuations
    • Implement standardized processes across partner facilities

1. Client Onboarding & Relationship Management:

• • • Drive the end-to-end client onboarding process, from initial kickoff to successful launch
    • Develop and maintain comprehensive onboarding documentation and training materials
    • Conduct regular client reviews to ensure satisfaction and identify growth opportunities
    • Serve as the primary point of contact for escalated client issues and strategic discussions
    • Proactively communicate updates, changes, and improvements to clients

1. Operations & Process Improvement:

• • Drive the end-to-end client onboarding process, from initial kickoff to successful launch
  • Develop and maintain comprehensive onboarding documentation and training materials

About the role:

We are looking for an experienced, highly ambitious and inspirational Operations Senior Manager to take on the leadership of our Fulfillment Operations team and achieve our ambition. The future of the business will rest on our ability to meet these growth targets, which will only be possible if we have the best performing operations team with an obsessive focus on client experience, satisfaction and reliability.

Location – Dubai, UAE

Salary – 45,000 AED/month

Preferred Requirements:

• A minimum of ten years of experience in Warehousing, or Logistics, or Supply Chain, or a similar
• Six years of experience in a managerial role.
• Bachelor’s degree in industrial engineering, or a related field.
• Proficiency in warehouse management systems (WMS), enterprise resource planning (ERP) software, and automated inventory tracking tools.
• Highly knowledgeable in managing large inventories across multiple locations, including forecasting and monitoring stock levels.
• Proficiency in MS Office, familiarity
• Fluency in English. Arabic is a plus

Key Responsibilities:

• Define, implement, and communicate regional warehousing strategies, balancing rented warehouse solutions with 2PL, 3PL, or 4PL logistics providers based on country-specific needs.
• Coordinate with cross-functional teams to align warehousing and distribution strategies with overall business goals, supporting both push and pull logistics models.
• Conduct sizing exercises in coordination with stakeholders, ensuring alignment with brand development plans and market requirements.
• Optimize warehouse and distribution processes to achieve key performance indicators (KPIs) like on-time deliveries, pick accuracy, and cost control.
• Analyze complex data on warehouse performance, delivery times, and costs to support data-driven decision-making. Communicate insights to optimize operational processes and improve efficiency.
• Authorize budgets for warehousing and distribution, ensuring optimal cost structures without compromising service quality.
• Oversee and review health, safety, and environment (HSE) performance across all warehousing locations to ensure compliance with regulatory standards and maintain operational continuity.
• Identify and mitigate potential risks, including supply chain disruptions or regulatory changes, to ensure operational continuity and compliance.
• Oversee timely and accurate deliveries to meet customer expectations, enhancing overall customer satisfaction and supporting business reputation.
• Promote clear communication with internal teams, stakeholders, and external partners to facilitate smooth operations and align distribution strategies with business needs.
• Continuously monitor and improve supply chain efficiency by implementing best practices, fostering innovation, and identifying opportunities for cost reduction.
• Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.

About the Role:

The Head of Warehousing and Distribution is responsible for ensuring the efficient and cost-effective storage and distribution of goods across regions. He/she strategically selects and manages logistics solutions, including in-house and outsourced providers (2PL, 3PL, 4PL), stockrooms, and packing stations, based on market potential and brand business models. Additionally, he/she develops and implements strategies to optimize costs, maximize productivity, and create synergies across the group’s brands.

We are looking for a Director of Sales & Partnership for a SaaS based company based in Saudi.

Location – Riyadh, KSA (flexible remote working)

Salary – DOE

Requirements:

• 15+ years of extensive experience in sales leadership, more particularly within the SaaS industry and MENA markets.
• In-depth knowledge of cloud telephony solutions is a great plus.
• Demonstrated ability to inspire, motivate, and lead a high-performing sales team stratigically.
• Exceptional communication, interpersonal, and negotiation skills.
• Proven track record in building, managing, and maintaining strategic partnerships.
• A results-oriented mindset with a history of achieving significant revenue growth and meeting sales targets.
• Previous experience building long-lasting partnerships for tech companies
• Previous experience managing a successful small sales team
• Native Arabic speaker is a huge plus
• Has success in building relationships with system integrators
• Thrives off analytics and insights
• Understands the GCC market 

Key Responsibilities:

• Energize and expand the sales team across the MENA region, cultivating a vibrant and results-driven work culture.
• Develop and execute a compelling sales strategy that aligns with the company’s ambitious goals and drives market penetration.
• Set and achieve bold sales targets, ensuring the team consistently surpasses them.
• Build a team to Identify and establish key strategic partnerships that elevate the company’s market presence.
• Negotiate and manage partnership terms and contracts to ensure mutual benefits and long-term success.
• Continuously seek out and nurture new partnership opportunities
• Lead market penetration efforts in the MENA region and beyond, exploring new business opportunities and customer needs.
• Craft and implement go-to-market strategies for innovative products and services.
• Stay ahead of market trends and competitor activities, leveraging insights to seize opportunities and tackle challenges.
• Oversee major customer accounts, ensuring exceptional satisfaction and loyalty.
• Collaborate with the customer success team to facilitate smooth onboarding and retention.
• Gather and analyze customer feedback from sales and partnership teams to drive product development and enhancements.
• Work closely with marketing, product, and engineering teams to ensure alignment of sales strategies with company goals.
• Represent the company at industry events, conferences, and networking opportunities, showcasing our solutions.
• Provide strategic insights, sales forecasts, and detailed reports to the executive team.

About the role:

We are looking for a Director of Sales & Partnershipsy who will be the driving force behind the company’s expansion efforts, inspiring a high-energy, results-driven team and forging powerful alliances. Your leadership will set the tone for our market presence and strategic direction, making you a key figure in our growth journey. We are looking for a dynamic leader with the charisma to inspire, the strategic vision to innovate, and the passion to make a meaningful impact If you’re a visionary leader with a flair for building relationships and a hunger for success.

We are looking for a Stakeholders Interface Engineer for a global Construction Consulting Firm based in Riyadh.

Location – Madinah / Riyadh, KSA  

Salary – DOE

Requirements:

• Bachelor / Master of engineering or from an accredited university.
• Minimum 10 years experience in strategic planning or project management
• Experience in major real-estate development.
• Knowledge of water and wastewater master plan.
• Experience in stakeholders management.
• Presentable and strong communication skills.
• Development of Agreements and MoU with other strategic partners.
• Excellent verbal and written communication skills in Arabic and English.

Key Responsibilities:

• Map and maintain stakeholders register including any contact persons, terms of reference, MoU's, agreements, and the like.
• The Stakeholder Interface Engineer will be the primary contact with all external parties and will meet, discuss, and understand their needs and issues and manage their expectations.
• Establish and Monitor the interfaces protocols between the Stakeholders and third parties contributing to optimal development and program set up for successful project delivery.
• Engage with key third party stakeholders effected by project works to understand their needs and concerns, taking measures to maintain effective relationships throughout the project and report to RCRC.
• Develop an Interface Management Plan, specifying the methods and processes to be adopted in the identification, development, and agreement with Third Parties.
• He / She will be responsible for managing interfaces and ensuring that approvals and permits are sought and obtained for all aspects of the Project. Tracking Authority approvals, monitoring, escalation, expediting issues, issue resolution and risk mitigation.
• Handle communication with the client & key stakeholder on all authority issues.
• Produce and maintain appropriate, standardized documents and regular reporting to the senior management and other stakeholders reflecting key issues, risks, resolutions, and performance to enable them to effectively understand risks and impacts on the project.
• Issue Monthly Stakeholder Report.
• Support Procurement and Contracts department.
• Ensure a collaborative approach is maintained across the team to facilitate the planning and delivery of interface works, ensuring all issues are clearly understood by teams and addressed, and appropriate interventions developed and implemented.
• Manage and coordinate dissemination of information to all relevant parties in a timely manner.
• Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within the company, and ensures continued compliance with these requirements while employed by the company.
• Perform other duties as assigned by the line manager/supervisor.

We are looking for a Stakeholders Interface Engineer for a global Construction Consulting Firm based in Riyadh.

Location – Madinah / Riyadh, KSA  

Salary – DOE

Requirements:

• Bachelor / Master of engineering or from an accredited university.
• Minimum 10 years experience in strategic planning or project management
• Experience in major real-estate development.
• Knowledge of water and wastewater master plan.
• Experience in stakeholders management.
• Presentable and strong communication skills.
• Development of Agreements and MoU with other strategic partners.
• Excellent verbal and written communication skills in Arabic and English.

Key Responsibilities:

• Map and maintain stakeholders register including any contact persons, terms of reference, MoU's, agreements, and the like.
• The Stakeholder Interface Engineer will be the primary contact with all external parties and will meet, discuss, and understand their needs and issues and manage their expectations.
• Establish and Monitor the interfaces protocols between the Stakeholders and third parties contributing to optimal development and program set up for successful project delivery.
• Engage with key third party stakeholders effected by project works to understand their needs and concerns, taking measures to maintain effective relationships throughout the project and report to RCRC.
• Develop an Interface Management Plan, specifying the methods and processes to be adopted in the identification, development, and agreement with Third Parties.
• He / She will be responsible for managing interfaces and ensuring that approvals and permits are sought and obtained for all aspects of the Project. Tracking Authority approvals, monitoring, escalation, expediting issues, issue resolution and risk mitigation.
• Handle communication with the client & key stakeholder on all authority issues.
• Produce and maintain appropriate, standardized documents and regular reporting to the senior management and other stakeholders reflecting key issues, risks, resolutions, and performance to enable them to effectively understand risks and impacts on the project.
• Issue Monthly Stakeholder Report.
• Support Procurement and Contracts department.
• Ensure a collaborative approach is maintained across the team to facilitate the planning and delivery of interface works, ensuring all issues are clearly understood by teams and addressed, and appropriate interventions developed and implemented.
• Manage and coordinate dissemination of information to all relevant parties in a timely manner.
• Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within the company, and ensures continued compliance with these requirements while employed by the company.
• Perform other duties as assigned by the line manager/supervisor.