Job Description
We are looking for an Operations Executive for a Fintech company which is a subsidiary of a leading global bank.
Location – Dubai
Salary – Depending on Experience
Length – Six-month fixed term contract (scope to extend)
Working hours/days – 8 hours, 5 days a week (Saturday will be working, 1 weekday will be off)
Qualifications:
- Graduate in Accounting or Business
- Understanding of WPS processing, cross border payments and related financial services
- Minimum 1 to 3 year’s experience in the retail financial services industry
- Candidates should have experience in a Bank (outsourced resource), Fintech or Exchange with WPS+CBFTs related experience.
- Able to work with tools like Confluence, Jira and other Project tools
- Ability to work independently and under tight deadlines and time pressure
- Good interpersonal and communication skills
- Good command of spoken and written English
Key responsibilities:
- Perform all agreed checks in pre- processing / processing are strictly carried out, and anomalies are raised to concerned team members for clarifications.
- Complete all transaction processing within the SLA maintain a proper follow up of fee related transactions.
- Perform error free reconciliation as applicable in line with the procedures and DOI / Reconciliation Policy and open issues from reconciliation are escalated to relevant internal and external stakeholders.
- Adhere to the process improvements and changes required based on Audit Reports and feedback.
- Ensure all communication is responded completely, comprehensively and immediately. In cases where response cannot be prepared immediately, suitable holding response is forwarded with reasonable timelines for completion.
- Ensure control sheets are updated, and the daily transactions are reconciled.
- Participate in team meetings and ensure implementation of agreed action points.
- Attend nominated classroom trainings and complete e-learnings on time.