Job title: Operations Executive
Job type: Permanent
Emp type: Full-time
Industry: Banking and finance
Location: Dubai, UAE
Job published: 2025-06-23
Job ID: 37799
Contact name: Laura Preston
Contact email: laura@pinkcamel.ae

Job Description

 

We are looking for an Operations Executive for a Fintech company which is a subsidiary of a leading global bank.

 

Location – Dubai

Salary –  Depending on Experience

Length –  Six-month fixed term contract (scope to extend)

Working hours/days – 8 hours, 5 days a week (Saturday will be working, 1 weekday will be off)

 

Qualifications:

  • Graduate in Accounting or Business       
  • Understanding of WPS processing, cross border payments and related financial services
  • Minimum 1 to 3 year’s experience in the retail financial services industry 
  • Candidates should have experience in a Bank (outsourced resource), Fintech or Exchange with WPS+CBFTs related experience.
  • Able to work with tools like Confluence, Jira and other Project tools
  • Ability to work independently and under tight deadlines and time pressure
  • Good interpersonal and communication skills
  • Good command of spoken and written English

Key responsibilities:

  • Perform all agreed checks in pre- processing / processing are strictly carried out, and anomalies are raised to concerned team members for clarifications. 
  • Complete all transaction processing within the SLA maintain a proper follow up of fee related transactions.
  • Perform error free reconciliation as applicable in line with the procedures and DOI / Reconciliation Policy and open issues from reconciliation are escalated to relevant internal and external stakeholders. 
  • Adhere to the process improvements and changes required based on Audit Reports and feedback. 
  • Ensure all communication is responded completely, comprehensively and immediately. In cases where response cannot be prepared immediately, suitable holding response is forwarded with reasonable timelines for completion.
  • Ensure control sheets are updated, and the daily transactions are reconciled.
  • Participate in team meetings and ensure implementation of agreed action points.
  • Attend nominated classroom trainings and complete e-learnings on time.