Location – Dubai, UAE

Salary –18,000 – 22,000 AED/month

Qualifications:

• Bachelor's degree in Project Management, Engineering, Interior Design, Business Administration, or a related field is preferred.
• Proven experience in project management within fit-out, joinery, exhibitions, events, or retail production environments.
• Strong experience in luxury retail environments and/or F&B retail outlets / restaurant chains is essential.
• Factory-side experience in fit-out, joinery, exhibitions, or event production is strongly preferred.
• Solid technical knowledge of materials, costing, production processes, fabrication, drawings, and installation.
• Ability to interpret technical drawings and coordinate effectively with design, production, and site teams.
• Strong understanding of budget control, scheduling, resource planning, and quality management.
• Experience managing projects from inquiry through installation and final handover.

Key Responsibilities:

Project Planning

• Define project scope, objectives, deliverables, and success criteria based on client briefs and internal requirements.
• Develop detailed project plans covering tasks, timelines, milestones, and resource allocation.
• Handle client inquiries, brief-taking, and proposal coordination in collaboration with internal stakeholders.
• Identify potential project risks early and develop mitigation strategies to reduce delivery disruption.

Client Relationship Management

• Manage an assigned portfolio of key clients, including luxury retail accounts such as Louis Vuitton and similar brands.
• Build and maintain strong, long-term client relationships through responsiveness, professionalism, and trust.
• Understand client needs, goals, brand requirements, and commercial expectations in order to provide effective solutions.
• Act as the primary point of contact for all client project communication, enquiries, updates, and issue resolution.
• Represent the client internally and ensure that all teams remain aligned with project expectations and standards.

Team Leadership and Cross-Functional Coordination

• Assemble, coordinate, and lead cross-functional project teams across production, estimation, design, procurement, operations, and finance.
• Delegate tasks and responsibilities clearly to internal team members and follow through on progress.
• Motivate and guide teams to maintain cohesion, accountability, and productivity across multiple live projects.
• Resolve internal coordination issues and project-related conflicts in a timely and constructive manner.

Resource Management

• Allocate and manage project resources, including personnel, budgets, materials, and production capacity.
• Monitor resource utilization throughout the project lifecycle and make adjustments as needed to maintain efficiency.
• Coordinate closely with internal departments to ensure resources are available in line with project schedules.

Communication

• Maintain clear and open communication with clients, internal teams, senior management, and other stakeholders.
• Provide regular project updates, progress reports, and status communication.
• Ensure all parties remain informed on timelines, changes, risks, and key decisions throughout the project lifecycle.

Risk Management

• Identify potential risks related to scope, timelines, production, procurement, installation, and budget.
• Develop and implement practical risk mitigation plans.
• Monitor project progress proactively and address issues as they arise to keep the project on track.

Quality Control

• Establish and maintain project quality standards in line with company and client expectations.
• Oversee production, execution, installation, and final delivery to ensure outputs meet the required standards.
• Conduct quality assurance and quality control checks to ensure all deliverables align with approved specifications.

Cost Management

• Support the development and management of project budgets and cost controls.
• Track project expenses and help ensure projects remain within approved budget parameters.
• Work closely with estimation, procurement, and finance teams on costing accuracy and commercial follow-through.
• Support invoicing and collections in coordination with the finance team.

Schedule Management

• Create and maintain realistic project schedules and milestone plans.
• Monitor progress against deadlines and adjust schedules where required to ensure successful delivery.
• Oversee installation planning and final handover timing to meet agreed commitments.

Documentation

• Maintain comprehensive project documentation, including project plans, schedules, proposals, reports, approvals, and correspondence.
• Ensure all documentation is organized, accurate, and accessible for operational and commercial follow-up.
• Track project changes, decisions, and close-out records appropriately.

Closure and Evaluation

• Ensure all project goals, deliverables, and client expectations are met before final sign-off.
• Close out projects, including financial, operational, and administrative tasks.
• Conduct post-project reviews to identify lessons learned, improvements, and future opportunities within the account.

About the role:

A Project Manager plays a crucial role in planning, executing, and overseeing projects within the organization. The primary responsibility of this role is to ensure that projects are completed on time, within scope, and within budget, while meeting the required quality and performance standards and fulfilling client expectations.

This is a hybrid Project Management + Account Management role with a quasi-commercial element. The Project Manager owns the project lifecycle end-to-end, from inquiry and brief-taking through to execution, installation, handover, and close-out. The role also serves as the face of the client internally and externally, ensuring strong communication between the customer and internal teams.