Job title: Technical Operations Manager
Job type: Permanent
Emp type: Full-time
Location: Dubai
Job published: 2024-11-11
Job ID: 33123
Contact name: Laura Woodley
Contact email: laura@pinkcamel.ae

Job Description

We are looking for a Technical Operations Manager for a coffee brand company based in Dubai.

Location  Dubai, UAE

Salary – 20,000-30,000 AED/month + family benefits

Qualifications:

  • Engineering Degree or similar quantitative diploma
  • 5-7 years in the relevant field of technology preferably the vending and coffee industry

Required Skills:

  • Expertise in Language.
  • Proficiency in computer
  • Management skills
  • Leadership skills
  • Interpersonal skills
  • Communication Skills
  • Business Acumen
  • Transparency
  • Analytical skills
  • Motivational Skills
  • Budgeting skills
  • Negotiation Skills
  • Customer Oriented

Key Responsibilities:

  • The Technical Operations Manager will be responsible for analyzing technical data, implementing efficient processes, identifying trends, and implementing strategies to maximize profitability.
  • Implement B2B vending technical strategy & growth plans in line with business strategy.
  • Plan, develop and collaborate with Executive team for strategic and performance measurement processes.
  • Provide technical inputs for business development activities. Assist in preparing technical quote and installation & maintenance plan and cost for the project, when required.
  • Determine goods and services to be sold in vending and set prices, based on forecasts of customer demand.
  • Direct and coordinate activities of businesses or departments concerned with the pricing, sales or distribution of products.
  • Manage the inventory and the spare parts efficiently to attend to the aftersales service efficiently.
  • Responsible for preparing routing for the technical team daily to insure cost effective after sales service.
  • Manage the telemetry system, create new customer accounts and monitor machines performance.
  • Review sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Supervise and coordinate all operational activities involving vending & micro-market.
  • Plan, prepare and present weekly, monthly, and annual reports as directed.
  • Meet with stakeholders to ensure timely deliverables and coordination of activities.
  • Establish and implement departmental policies, goals, objectives and procedures, conferring with organizational officials and staff members as necessary.
  • Promote internal and external relationship building with employees, vendors and contractors based on organization’s mission and vision.
  • Promote employee and vendor satisfaction and retention.