Job Description
We are looking for a Technical Operations Manager for a coffee brand company based in Dubai.
Location – Dubai, UAE
Salary – 20,000-30,000 AED/month + family benefits
Qualifications:
- Engineering Degree or similar quantitative diploma
- 5-7 years in the relevant field of technology preferably the vending and coffee industry
Required Skills:
- Expertise in Language.
- Proficiency in computer
- Management skills
- Leadership skills
- Interpersonal skills
- Communication Skills
- Business Acumen
- Transparency
- Analytical skills
- Motivational Skills
- Budgeting skills
- Negotiation Skills
- Customer Oriented
Key Responsibilities:
- The Technical Operations Manager will be responsible for analyzing technical data, implementing efficient processes, identifying trends, and implementing strategies to maximize profitability.
- Implement B2B vending technical strategy & growth plans in line with business strategy.
- Plan, develop and collaborate with Executive team for strategic and performance measurement processes.
- Provide technical inputs for business development activities. Assist in preparing technical quote and installation & maintenance plan and cost for the project, when required.
- Determine goods and services to be sold in vending and set prices, based on forecasts of customer demand.
- Direct and coordinate activities of businesses or departments concerned with the pricing, sales or distribution of products.
- Manage the inventory and the spare parts efficiently to attend to the aftersales service efficiently.
- Responsible for preparing routing for the technical team daily to insure cost effective after sales service.
- Manage the telemetry system, create new customer accounts and monitor machines performance.
- Review sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
- Supervise and coordinate all operational activities involving vending & micro-market.
- Plan, prepare and present weekly, monthly, and annual reports as directed.
- Meet with stakeholders to ensure timely deliverables and coordination of activities.
- Establish and implement departmental policies, goals, objectives and procedures, conferring with organizational officials and staff members as necessary.
- Promote internal and external relationship building with employees, vendors and contractors based on organization’s mission and vision.
- Promote employee and vendor satisfaction and retention.