Location – Riyadh

Salary - DOE

Relocation Support:

We offer comprehensive relocation support assistance for candidates not based in Riyadh. This includes assistance with housing, transportation, and other necessary logistics to ensure a smooth transition to your new role

Required Qualifications:

• Experience within operations in the QSR or FMCG industry
• High School Diploma in Business Administration or any related field
• Planning and Organizational Skills
• Coordination Skills
• Result Driven
• Communication & Presentation Skills
• Interpersonal Skills

Key Accountabilities & Responsibilities:

Sales & Profit Management

• Develop each stores’ annual budget and sales targets to be reviewed and aligned with the company’s - RICC overall goals and targets
• Analyze and evaluate weekly and monthly P/L statements information to determine alternative courses of action as required in order to translate the company’s - RICC financial goals into individual restaurant plans
• Monitor and maintain all cost control centres for all restaurants

Restaurant Operations Management

• Ensure a coefficient number of labours in each store to run the stores with the full capacity
• Ensure the cleanness and maintenance of equipment and facilities using a preventative maintenance program and regular visits to the stores
• Ensure that local health and safety codes, and the company’s - RICC safety and security policy are met
• Ensure the delivery of high-quality food and guest experiences that exceed expectations

Reporting and Control

• Generate monthly weekly and daily operational reports to maintain and control all operations areas

Leadership Competencies:

Communicate Effectively & Candidly

• Expresses complex ideas and positions in a clear, concise and timely manner
• Listens and asks clarifying questions to understand others' point of view and identify issues.
• Communicates in a way that demonstrates respect for individual differences.
• Encourages others to express their views openly, even if they are contrary to the majority viewpoint

Puts the Customer First

• Anticipates customer concerns and takes initiative to proactively resolve issues.
• Solicits feedback proactively to identify ways to improve service or products.
• Ensures direct reports (or projects and initiatives, if in an individual contributor role) are focused on meeting customer needs.

Leads the Change & Innovation

• Investigates and adopts best practices from both within and outside of the organization
• Adapts both quickly and resourcefully to shifting priorities.
• Helps others adapt in the face of resistance.
• Challenges past assumptions to ensure that processes and outcomes are continuously improved. 
• Generates innovative approaches to own work. 

Builds & Leverages Talent 

• Actively seeks out opportunities to coach and develop others.  
• Identifies and takes action to resolve performance problems of direct reports and/or members of team (if in an individual contributor role).  
• Makes hiring and promotion decisions and/or recommendations (if in an individual contributor role) based on people's capabilities and business needs. 
• Celebrates and/or rewards the significant achievements of others. 
• Helps team members recognize the business value of a diverse workforce. 

Plans & Acts Strategically  

• Directs others by clarifying the broader purpose and mission of their work.  
• Demonstrates understanding of how own group's performance impacts the company's overall business. 
• Creates strategies to balance day-to-day activities with long-range business plans. 
• Develops and monitors plans for executing projects on time and within budget.
• Considers industry, market, and other internal and external business factors when making decisions.  
• Applies a global perspective to their work. 

Achieves through Teamwork 

• Invites and builds upon the diverse ideas and input of others.  
• Embraces team decisions, even when they differ from own position. 
• Recognizes the contributions and uniqueness of each individual on the team.
• Encourages people to draw on others’ diverse strengths and experience to work together effectively, within and across teams. 
• Addresses and resolves conflict directly and constructively, focusing on issues and facts rather than people. 

Leads through Influence 

• Finds ways to incorporate others' best thinking into solutions.  
• Builds diverse networks throughout the organization to enhance personal influence.
• Develops and presents a compelling business case for change to gain commitment from others. 
• Asserts own position with confidence and enthusiasm. 
• Works with others to identify barriers and potential solutions. 

Executes for Result 

• Sets high performance standards with clear expectations for self and others. 
• Monitors progress of others and redirects efforts when goals change, are not met, or are no longer relevant.  
• Identifies action steps needed to accomplish team or work group objectives.
• Uses metrics and data to anticipate and address issues so that progress towards goals is not disrupted. 
• Puts in extra effort and work to accomplish critical or difficult tasks.  
• Removes obstacles to accomplishing goals. 
• Identifies resources (e.g., budget, people) needed to accomplish objectives. 
• Upholds all of the Company’s Standards of Business Conduct.