Job title: Operations Consultant Trainee
Job type: Permanent
Emp type: Full-time
Location: Riyadh
Job published: 2024-06-10
Job ID: 32935
Contact name: Hannah Casserley
Contact email:

Job Description

We are looking for an Operations Consultant Trainee to work for one of the largest F&B companies in the world. There will be a 9-month training programme and upon successful completion, you will be promoted to an Operations Consultant. Below are the details of the job role as an Operations Consultant:

Location – Riyadh

Salary - DOE

Relocation Support:

We offer comprehensive relocation support assistance for candidates not based in Riyadh. This includes assistance with housing, transportation, and other necessary logistics to ensure a smooth transition to your new role

Required Qualifications:

  • Experience within operations in the QSR or FMCG industry
  • High School Diploma in Business Administration or any related field
  • Planning and Organizational Skills
  • Coordination Skills
  • Result Driven
  • Communication & Presentation Skills
  • Interpersonal Skills

Key Accountabilities & Responsibilities:

Sales & Profit Management

  • Develop each stores’ annual budget and sales targets to be reviewed and aligned with the company’s - RICC overall goals and targets
  • Analyze and evaluate weekly and monthly P/L statements information to determine alternative courses of action as required in order to translate the company’s - RICC financial goals into individual restaurant plans
  • Monitor and maintain all cost control centres for all restaurants

Restaurant Operations Management

  • Ensure a coefficient number of labours in each store to run the stores with the full capacity
  • Ensure the cleanness and maintenance of equipment and facilities using a preventative maintenance program and regular visits to the stores
  • Ensure that local health and safety codes, and the company’s - RICC safety and security policy are met
  • Ensure the delivery of high-quality food and guest experiences that exceed expectations

Reporting and Control

  • Generate monthly weekly and daily operational reports to maintain and control all operations areas

Leadership Competencies:

Communicate Effectively & Candidly

  • Expresses complex ideas and positions in a clear, concise and timely manner
  • Listens and asks clarifying questions to understand others' point of view and identify issues.
  • Communicates in a way that demonstrates respect for individual differences.
  • Encourages others to express their views openly, even if they are contrary to the majority viewpoint

Puts the Customer First

  • Anticipates customer concerns and takes initiative to proactively resolve issues.
  • Solicits feedback proactively to identify ways to improve service or products.
  • Ensures direct reports (or projects and initiatives, if in an individual contributor role) are focused on meeting customer needs.

Leads the Change & Innovation

  • Investigates and adopts best practices from both within and outside of the organization
  • Adapts both quickly and resourcefully to shifting priorities.
  • Helps others adapt in the face of resistance.
  • Challenges past assumptions to ensure that processes and outcomes are continuously improved. 
  • Generates innovative approaches to own work. 

Builds & Leverages Talent 

  • Actively seeks out opportunities to coach and develop others.  
  • Identifies and takes action to resolve performance problems of direct reports and/or members of team (if in an individual contributor role).  
  • Makes hiring and promotion decisions and/or recommendations (if in an individual contributor role) based on people's capabilities and business needs. 
  • Celebrates and/or rewards the significant achievements of others. 
  • Helps team members recognize the business value of a diverse workforce. 

Plans & Acts Strategically  

  • Directs others by clarifying the broader purpose and mission of their work.  
  • Demonstrates understanding of how own group's performance impacts the company's overall business
  • Creates strategies to balance day-to-day activities with long-range business plans. 
  • Develops and monitors plans for executing projects on time and within budget.
  • Considers industry, market, and other internal and external business factors when making decisions.  
  • Applies a global perspective to their work. 

Achieves through Teamwork 

  • Invites and builds upon the diverse ideas and input of others.  
  • Embraces team decisions, even when they differ from own position. 
  • Recognizes the contributions and uniqueness of each individual on the team.
  • Encourages people to draw on others’ diverse strengths and experience to work together effectively, within and across teams. 
  • Addresses and resolves conflict directly and constructively, focusing on issues and facts rather than people. 

Leads through Influence 

  • Finds ways to incorporate others' best thinking into solutions.  
  • Builds diverse networks throughout the organization to enhance personal influence.
  • Develops and presents a compelling business case for change to gain commitment from others. 
  • Asserts own position with confidence and enthusiasm. 
  • Works with others to identify barriers and potential solutions. 

Executes for Result 

  • Sets high performance standards with clear expectations for self and others. 
  • Monitors progress of others and redirects efforts when goals change, are not met, or are no longer relevant.  
  • Identifies action steps needed to accomplish team or work group objectives.
  • Uses metrics and data to anticipate and address issues so that progress towards goals is not disrupted
  • Puts in extra effort and work to accomplish critical or difficult tasks.  
  • Removes obstacles to accomplishing goals. 
  • Identifies resources (e.g., budget, people) needed to accomplish objectives. 
  • Upholds all of the Company’s Standards of Business Conduct.