Job Description

We are looking for a Receptionist for a Global Law Firm based in Dubai.

Location – Dubai, UAE

Salary – 15,000 – 17,000 AED/month

Qualifications & Experience:

• Must be a UAE National (Emirati) as part of the company’s Emiratisation programme.
• Comfortable working 9:00–18:00, with availability to specifically cover 16:30–18:00.
• Previous experience in a Receptionist, Front of House, Client Services, Facilities Support, or similar customer-facing role is preferred.
• Experience within a professional services environment is highly desirable.
• Excellent interpersonal, verbal, and written communication skills.
• Strong customer service and client-facing skills, with a professional and approachable manner.
• Highly organised with excellent time management and attention to detail.
• Ability to manage multiple priorities and consistently deliver tasks on time and to a high standard.
• Confident working independently within a fast-paced, high-pressure environment.
• Strong team player with a proactive approach and high degree of initiative.
• Ability to remain calm, professional, and efficient when working under pressure.
• Enthusiastic, flexible, and solutions-focused with a strong can-do attitude.
• Good working knowledge of Microsoft Office and standard IT applications.
• Strong relationship-building skills with the ability to communicate effectively with clients, colleagues, suppliers, and third-party service providers.
• Professional presentation and commitment to maintaining high standards within a client-facing environment.

Key Responsibilities:

• Provide a professional meet-and-greet service for clients, visitors, and employees in line with client service standards.
• Manage meeting room bookings, visitor badges, car parking arrangements, catering requirements, and room set-up.
• Prepare meeting rooms according to booking requirements, including layouts and AV equipment.
• Ensure reception areas, meeting rooms, hospitality suites, and other client-facing areas are maintained to a high standard.
• Liaise with external catering providers to coordinate refreshments and hospitality requirements.
• Operate telephone and intercom systems and handle incoming enquiries professionally.
• Manage and control visitor and security access passes in coordination with external security providers.
• Support the monitoring, ordering, storage, and distribution of office stationery and supplies.
• Manage incoming and outgoing post, including sorting, internal distribution, and external mail processing.
• Provide support with office moves and other facilities-related activities when required.
• Maintain high standards of customer care for internal colleagues, external clients, and visitors.
• Work collaboratively with internal teams and third-party service providers to ensure efficient facilities and office support.
• Support the delivery of agreed service levels and KPIs.
• Follow applicable health and safety policies and procedures, helping maintain a safe working environment.
• Provide additional administrative and facilities support as required to meet business needs.

About the Role:

We are seeking a professional, organised, and customer-focused Receptionist to provide exceptional front-of-house and facilities support within a fast-paced professional environment in Dubai. You will be responsible for creating a welcoming experience for clients and visitors while supporting the smooth day-to-day operation of the office. The role combines reception, client hospitality, meeting room coordination, facilities support, and general administration, requiring excellent communication skills, attention to detail, and a proactive approach. The ideal candidate will be confident working with clients and senior stakeholders while maintaining the highest standards of professionalism and customer service.