Job Description

We are looking for a Product Trainer for a Global Electronics company based in Dubai.

Location – Dubai, UAE

Salary – Depending on Experience

Qualifications & Experience:

• Bachelor’s degree in Marketing, Business, Communications, or a related field from an accredited university.
• 5–7 years of experience within the consumer electronics, mobile, or technology industry (experience with reputable global brands preferred).
• Strong understanding of retail operations and channel dynamics across the GCC.
• Fluent in both Arabic and English (mandatory).
• Willingness and flexibility to travel across UAE, Kuwait, Qatar, Oman, and Bahrain.
• Proficiency in Microsoft Excel and PowerPoint.
• Confident presenter with strong communication, facilitation, and storytelling skills.
• Commercially aware with strong numerical and analytical capabilities.
• Results-driven with a strong goal orientation and performance mindset.
• Proactive, persuasive, and solution-oriented approach.
• Creative, energetic, and detail-oriented.
• Ability to inspire trust and build strong relationships across multiple organizational levels.
• Culturally aware and adaptable within diverse, fast-paced environments.
• Collaborative team player with high adaptability and resilience. 

Key Responsibilities:

Training & Content Development

• Design engaging PowerPoint presentations, video content, and digital learning materials.
• Develop and localize training materials tailored to the specific needs of each GCC market.
• Create and manage structured sales, product knowledge, and soft skills training programs.
• Build, maintain, and continuously enhance online learning platforms and e-learning content.
• Develop comprehensive learning journeys aligned with product launches and commercial cycles.

Delivery & Performance Enablement

• Plan and deliver engaging in-person and virtual training sessions across retail and field teams.
• Conduct induction and orientation programs for new hires and partners.
• Provide hands-on sales training to field staff, retail partners, and internal stakeholders.
• Review mystery shopping results and drive service quality improvements.
• Manage training KPIs and monitor team performance to ensure measurable business impact.

Commercial Insight & Continuous Improvement

• Identify current and future training needs through sales data analysis and performance metrics.
• Assess training effectiveness and ensure practical application of skills in the workplace.
• Regularly evaluate and adapt programs to reflect local market requirements and evolving business needs.
• Utilize digital learning tools and innovative delivery methods to enhance engagement and retention.

About the Role: 

We are seeking a dynamic, commercially minded Product Trainer to join the Dubai office and drive product knowledge, brand advocacy, and retail excellence across the GCC region. This role plays a critical part in elevating field performance, strengthening retail partnerships, and ensuring consistent brand representation across multiple markets. The successful candidate will combine technical expertise with engaging presentation skills and a strong commercial mindset to deliver impactful training programs that directly influence sales performance and customer experience. This position requires regular travel across the UAE, Kuwait, Qatar, Oman, and Bahrain.