Job Description

We are looking for a Pre Sales Technical Lead for a Global Electronics company based in Dubai.

Location – Dubai, UAE

Salary – Depending on Experience

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred). Degrees in non-engineering fields are acceptable but should demonstrate technical work experience
• Strong understanding of mobile-enterprise technologies and their applications in public and private sectors.
• Proficiency in technical documentation, architecture design, and solution proposal writing.
• Minimum 7-10 years of experience in pre-sales or technical consulting roles, with relevance on enterprise level platforms and mobile-enterprise solutions
• Proven track record of developing and presenting technical solutions to clients in complex sales environments.
• Experience working with both public and private sector clients, particularly in understanding their unique technical requirements.

Key Responsibilities:

• Technical Subject Matter Expert (SME): Collaborate with sales account managers to understand client requirements and identify technical gaps. Subject matter expert to assure that all client requirements are met according to product/solution specifications and company policies. Responsible for staying on competitive analyses and understanding differentiators between the company and its competitors
• Solution Development: Design and propose mobile-enterprise solutions that meet the technical specifications and business objectives of clients. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs
• Proposal Support: Assist in creating detailed technical proposals and solutions to client requirements, including implementation plans and cost estimates. Work with sales to ensure that RFPs (Request for Proposal) are responded professionally and according to industry standards
• Client Engagement: Participate in client meetings to present technical solutions, address concerns, and build trust with stakeholders. Maintain key clients technical relationships and ensure client satisfaction
• Project Management: Server as Project Manager for key and major deployments. Provide status reporting of team activities against the department set goals
• Collaboration: Work closely with internal teams (e.g., sales, product planning, internal research, KNOX services; Enterprise Technical Support) to ensure solutions are feasible and align with organizational capabilities. Work with Product Management and Marketing to help define / refine sales messages and ensure sales packages are developed and messages communicated to sales team. Expect to also engage with Engage with Head Quarter's Solution and Product Planning Team to ensure competitiveness of solution offerings   
• Post-Sale Support: Provide technical guidance during the implementation phase to ensure smooth project execution and client satisfaction. Training partners and customers on the solution and supporting them in the implementation. 

Competencies:

• Technical Expertise: Deep knowledge of mobile-enterprise technologies and their integration into client environments. Experience with equivalent EMM/MDM from VMware, Microsoft, Jamf, Citrix, etc.
• Problem-Solving: Ability to analyze complex technical challenges and propose innovative solutions.
• Communication: Excellent verbal and written communication skills to explain technical concepts to non-technical stakeholders.
• Collaboration: Strong ability to work cross-functionally with sales, engineering, and product teams to deliver cohesive solutions.
• Adaptability: Flexibility to adjust solutions based on evolving client needs and market trends.
• Client Focus: Commitment to understanding client requirements and delivering solutions that meet their expectations.
• Arabic language fluency desirable

About the Role:

This role focuses on bridging the gap between client requirements and the technical capabilities of mobile-enterprise solutions in such a way that the client is “powered by the company’s Enterprise”. The role focuses on enabling the sales team and sales account manager by understanding the technical needs of clients, developing tailored solutions, and ensuring successful scaling/closing of deals in both public and private sectors.