We are looking for a Tele Sales Associate for a Financial Services Start-Up based in Dubai

Location – Dubai, UAE

Salary – Depending on Experience

Qualifications:

Experience in customer service and retail sales or sales background
Proficient in South Indian dialects, English, Urdu, and Hindi
Required to have UAE driving license and own car
Must possess their own visa (spouse, golden, or company visa with NOC letter issued)
Strong communication skills in multiple languages (South Indian dialects, English, Urdu, Hindi)
Excellent customer service and sales abilities
Ability to work independently and as part of a team
Ability to handle multiple tasks and prioritize effectively
Comfortable working in various environments, including on-site visits
Strong problem-solving skills and proactive attitude

Key responsibilities:

Develop an in-depth understanding of the product offering to effectively communicate and explain it to end users.
Perform daily calls to registered users, offering support, assistance, and guiding them through the onboarding process for the app.
Conduct research calls to understand client needs and capture valuable feedback (voice of client).
Handle service queries and solution-related issues in a clear and comprehensive manner.
Flexible to visit labor accommodations and sites to conduct user onboarding sessions.
Generate corporate leads for the sales team through tele-calling and cross-selling efforts.
Conduct financial literacy sessions at client premises.
Ensure compliance with internal policies and regulations.
Safeguard client confidentiality and data privacy at all times.
Comfortable visiting labor camps and engaging with large groups to answer questions and resolve queries about the product.

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